Frequently Asked Questions

Everything you need to know about your Water2 experience.

What is the typical shipping timeframe for Water2 orders?

Standard shipping usually takes 3-5 business days within the continental US. International shipping times vary by location, typically arriving within 7-14 business days.

How do I return an item that doesn't fit?

We offer a 30-day return policy. Items must be in their original condition with tags attached. You can initiate a return through our online portal to receive a prepaid shipping label.

What materials are used in Water2 garments?

We prioritize sustainability and quality, using a blend of organic cotton, recycled polyester, and premium linens to ensure both comfort and durability.

How can I track my order status?

Once your order ships, you will receive an email with a tracking number and a link to our carrier's website where you can monitor your package's progress.

Do you offer international shipping?

Yes, Water2 ships to over 50 countries worldwide. Shipping costs and import duties are calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), as well as digital wallets like PayPal, Apple Pay, and Google Pay.